Akasa Air Children Flying Alone Policy
(i) A Children between the age of 2 (two) and 5 (five) years, as on the date of travel must be accompanied by a Customer aged 18 (eighteen) years or more, as on the date of travel.
(ii) Children between the age of 5 (five) and 12 (twelve) years, as on the
date of travel must either be accompanied by a Customer aged 18 (eighteen) years
or more, as on the date of travel, or they shall be deemed to be ‘Unaccompanied
Minors’ for the purposes of these Conditions of Carriage.
(iii) Akasa Air may, at its sole discretion, accept Unaccompanied Minors upon
payment of applicable fees per Sector as set forth on the Website.
(iv) At Departure:
A. An Unaccompanied Minor should be at the airport at least 2 (two) hours prior
to the scheduled departure. A parent or guardian is required to complete a
signed form (click here to download the form) (4 copies) at Akasa Air’s airport
ticketing office, at the departure airport, prior to travel, which must include
the name and contact numbers of a parent or guardian (above the age of 18
(eighteen) years, as on the date of travel), who will meet the Unaccompanied
Minor at the point of arrival.
B. A valid photo identification document for both an Unaccompanied Minor and the
parent or guardian is required at the point of check-in.
C. A staff member will take the Unaccompanied Minor to the aircraft, where they
will be handed over to the cabin crew to be looked after. The parent or guardian
must remain at the airport until the flight departs.
(v) On-board: During the flight, the cabin crew will supervise the Unaccompanied
Minor and ensure that they have been assisted according to airline safety
procedures and has access to all in-flight facilities. In order to ensure that
the Unaccompanied Minor has a comfortable flight, the parent/guardian is
requested to pack all necessary items including medication, appropriate
clothing, and a toy or game in the Unaccompanied Minor’s Hand Baggage. In case
the Unaccompanied Minor has any allergies, Akasa Air should be informed in
advance through the Call Centre and the person accompanying the Unaccompanied
Minor shall hand over an allergy certificate to Akasa Air staff at the airport
prior to the flight.
(vi) Transit/Transfer:
A. If Stopover at a transfer station is less than 6 (six) hours, and if the
Unaccompanied Minor is booked throughout on Akasa Air’s flights, it shall be
able to accept the Unaccompanied Minor.
B. If Stopover at transfer stations is more than 6 (six) hours, involves a night
halt or transfer to any other airline except Akasa Air, it shall not accept an
Unaccompanied Minor. In such cases, the Child must be accompanied by someone who
is above the age of 18 (eighteen) years, as on the date of travel.
(vii) Upon Arrival: When the flight arrives, Akasa Air’s ground staff will
accompany and assist the Unaccompanied Minor through the airport arrival
process. The ground staff will only hand over the Unaccompanied Minor to the
care of the nominated adult, after checking their original photo identification,
as per the details mentioned in the relevant form. The parent or guardian should
be at the arrival hall at least 30 (thirty) minutes prior to the arrival of the
flight, to receive the Unaccompanied Minor.
For further information on Unaccompanied Minors, please contact Akasa Air at 9606 11 2131 or email to
info@akasaair.com.
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