Malaysia Airlines Check-in Information

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Malaysia Airlines passengers can enjoy convenient check-in with the following options:

Malaysia Airlines Check-in Information

Online Web / Mobile App Check-in

You may complete online check-in via www.malaysiaairlines.com. Simply follow the instructions to finalize your check-in process and select your desired boarding pass format from the available options below. Please ensure you have your boarding pass ready when arriving at the airport:

• Paper Print
• Mobile Boarding Pass
• Apple Passbook

Web Check-in Timing:

• Web check-in: Available from 48 hours up to 90 minutes before your flight.
• Mobile check-in: Available from 48 hours up to 90 minutes before your flight.

Mobile check-in with a mobile boarding pass is only available for travel on domestic Malaysia routes and flights between Malaysia and ASEAN destinations.

If you have baggage to check in, proceed to the baggage drop counters:

Kuala Lumpur International Airport (KLIA):

• At least 60 minutes before your flight for domestic flights.
• At least 60 minutes before your flight for international flights.

Peninsular Malaysia, Sabah, and Sarawak airports:

• At least 45 minutes before your flight for domestic flights.
• At least 60 minutes before your flight for international flights.

If you are only carrying hand luggage, please show your boarding pass and identification at security and head directly to the gate (note: the boarding gate closes 20 minutes before departure).

Self-Service Kiosk

Malaysia Airlines passengers may utilize self-service kiosks for airport check-in. This facility enables travelers to choose their seats and obtain printed baggage tags and boarding passes. Following this, customers may either visit the baggage drop counter or proceed directly to the departure gate if traveling without checked luggage.

Self-check-in kiosks are operational at these airports: Kuala Lumpur International Airport (KLIA), Kuching, Kota Kinabalu, Kota Bharu, Johor Bahru, and Langkawi. The self-check-in process is compulsory for all travelers, with exemptions only for flights bound for Kathmandu and Dhaka.

Airport Counter Check-in

Present your travel documents at the airport counter, check in, and receive your boarding pass.

• Check-in counter closure: 60 minutes before departure for both domestic and international flights.
• Departure gate closure: 30 minutes before departure for both domestic and international flights.

Kuala Lumpur City Air Terminal (KL CAT)

Passengers utilizing the KLIA Ekspres train service can complete check-in procedures at KL CAT (City Air Terminal) situated at KL Sentral station. The facility also offers baggage check-in services, with each piece of luggage equipped with a barcode for efficient tracking, fully integrated with KLIA's baggage handling system. Please note this service is exclusively available for travelers possessing valid KLIA Ekspres or KLIA Transit tickets.

Availability:

• Minimum 2 hours before departure for international flights.
• 1.5 hours before departure for domestic flights without checked baggage.

These policies may differ, however, so you should check with Malaysia Airlines for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Malaysia Airlines Global Contact Centre: 000-800-0503594 (Toll free within India) / +603 7843 3000 (Outside India) - long distance call charges apply.