United Airlines Cancellation and Refund

United Airlines Cancellation and Refund

Emergencies or unexpected changes can occur, so it’s important to understand United Airlines’ cancellation and refund procedures.

Cancellation Policy

24-Hour Flexible Booking

Bookings made at least 7 days before departure can be cancelled within 24 hours of purchase for a full refund.

Refundable Tickets

Can be cancelled any time before departure. Refunds are issued to the original payment method.

Non-Refundable Tickets

Cancellation results in travel credit for future use. Applicable cancellation fees may apply depending on the fare.

Basic Economy Tickets

Generally non-changeable and non-refundable, though exceptions may apply for promotions or under certain conditions.

Award Tickets

MileagePlus members may cancel and redeposit miles. Fees depend on Premier status and how close to departure the cancellation occurs.

Refund Policy

Eligibility

Refunds apply to refundable tickets, flight cancellations, or unavailable paid services (e.g., seat upgrades or baggage fees).

How to Request

Submit a Refund Request Form via United’s official website: united.com/refunds

Processing Time

Credit card refunds: 7 business days

Cash/check refunds: up to 20 business days

Passengers are advised to review fare rules on their ticket or contact United Airlines directly for clarification.

For more detailed assistance on cancellation and refund terms, please contact United Airlines India Office directly at +91 124 431 5500 (Delhi).