Emirates Lost & Found

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If you misplace an item while traveling with Emirates, follow these steps to report it and start the recovery process:

Lost Items at the Airport

If you lose an item at the airport—whether before check-in, during security screening, or after arrival—contact the airport’s Lost & Found department directly.

Emirates is not responsible for items misplaced in terminal areas, baggage claim zones, or security checkpoints.

Lost Items Onboard an Emirates Flight

If you lose an item onboard an Emirates flight, it will be delivered to the Lost & Found department at your arrival airport.

To locate your item, contact Emirates customer service or the Lost & Found office at your destination airport.

Lost Checked Baggage (Delayed, Damaged, or Missing)

If your checked baggage is missing, report it immediately at the Emirates Baggage Services Desk at the airport.

You’ll receive a Property Irregularity Report (PIR) and a reference number to track your bag via the WorldTracer system.

If your baggage remains un-located after 21 days, it may be considered lost, and you could be eligible for compensation.

How to Report a Lost Item or Baggage Issue

Online: You can file a report on the Emirates website under the Lost & Found section.

Phone or Airport Office: Contact Emirates customer service or visit the Lost & Found office at your arrival airport.

Contact Information

Dubai International Airport (DXB) Lost & Found (For items lost at Dubai Airport):

Phone: +971 4 224 5555

Email: lostfound@dubaiairports.ae

Emirates Customer Support: Visit www.emirates.com for contact details.

Act promptly and reach out to the airline or the airport’s Lost & Found department as soon as possible to improve your chances of recovering lost belongings.

For more details on lost items, you can contact the Emirates India Contact Centre at +91 916 700 3333.

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