Etihad Airways Cancellation and Refund

IndiaAirport.com » Airlines Operating in India » Etihad Airways » Cancellation and Refund

Cancellations by Passengers

• Bookings can be canceled, but fees may apply based on the fare type and timing of cancellation.

• Refund eligibility is determined by the fare rules agreed upon at purchase.

• For non-refundable tickets, only taxes and certain applicable fees may be refunded.

Cancellations by Etihad Airways

• If a flight is canceled by the airline, passengers may choose between:

• A full refund of the ticket price, or

• Rebooking on the next available Etihad flight at no extra cost.

In some cases, additional compensation (meals, transport, or accommodation) may be provided during long delays or last-minute cancellations.

Refund Requests

Refunds can be processed through:

• The Etihad Airways website (Manage Booking)

• Customer service or sales offices

• The original travel agency where the booking was made

• Required documents: ticket details, proof of payment, and valid ID.

Processing time: usually several days to a few weeks, depending on payment method and country of issue.

Additional Notes

Policies may differ for group bookings, award tickets, or promotional fares.

Always review your ticket’s fare rules before booking or making changes.

For more detailed assistance on cancellation and refund terms, please contact Etihad Airways India Office directly at 1800 1233 901 (24x7).

...back